🕉️ Privacy Policy 🕉️

🗓️ Last Updated: January 2025 | Effective Date: January 1, 2025

Sacred Commitment to Privacy

At Mahadev Group, we honor the trust you place in us with the same reverence we show to Lord Mahadev. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our services, guided by the principles of dharma and transparency.

Just as the sacred texts preserve ancient wisdom, we are committed to preserving your privacy and maintaining the confidentiality of your personal information with divine dedication.

Information We Collect

Personal Information

  • Contact Details: Name, email address, phone number, postal address
  • Business Information: Company name, job title, business requirements
  • Communication Records: Messages, inquiries, feedback, and consultation requests
  • Service Preferences: Your preferences for communications and service offerings

Automatically Collected Information

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Website interactions, pages visited, time spent, click patterns
  • Technical Data: Cookies, web beacons, and similar tracking technologies

How We Use Your Information

We use your personal information for the following sacred purposes:

  • Service Delivery: Providing and improving our business services and consultations
  • Communication: Responding to inquiries, providing support, and maintaining ongoing relationships
  • Business Operations: Processing transactions, managing accounts, and fulfilling contractual obligations
  • Marketing Communications: Sending relevant offers, updates, and promotional materials (with your consent)
  • Legal Compliance: Meeting legal requirements and protecting our legitimate business interests
  • Service Improvement: Analyzing usage patterns to enhance user experience and service quality

Notification and Communication Consent

By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.

If you prefer not to receive such updates or marketing communications, you may opt out by contacting us at info@mahadevapp.in

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may engage trusted third-party service providers to assist with our operations, including payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your information.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction, subject to continued protection under this privacy policy.

Legal Requirements

We may disclose your information when required by law, court order, or government regulations, or to protect our rights, property, or safety, or that of our users or the public.

Data Security

Like the divine protection offered by Lord Mahadev, we implement comprehensive security measures to protect your personal information:

  • Encryption: Data transmission and storage using industry-standard encryption protocols
  • Access Controls: Restricted access to personal information on a need-to-know basis
  • Security Monitoring: Regular monitoring and assessment of our security practices
  • Employee Training: Regular training on data protection and privacy principles
  • Incident Response: Established procedures for handling potential data breaches

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another organization
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing in certain circumstances

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Types of Cookies

  • Essential Cookies: Necessary for website functionality and security
  • Analytics Cookies: Help us understand website usage and improve performance
  • Marketing Cookies: Enable personalized advertising and promotional content
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on:

  • The nature of the information and its sensitivity
  • Legal and regulatory requirements
  • The purpose for which the information was collected
  • Your ongoing relationship with our services

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take immediate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and indicating the effective date.

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

📞 Contact Us About Privacy 📞

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@mahadevapp.in

Phone: +15816127359

Address: Rasia Complex, 2nd Floor, 3782, Model Town Road, Ludhiana, Punjab 141002, India

🙏 We are here to serve you with divine guidance and transparent communication 🙏