🕉️ Terms & Conditions 🕉️

🗓️ Last Updated: January 2025 | Effective Date: January 1, 2025

Sacred Agreement

Welcome to Mahadev Group. These Terms and Conditions ("Terms") govern your use of our services, website, and all interactions with our organization. By accessing or using our services, you enter into a sacred agreement with us, bound by the principles of dharma and mutual respect.

As Lord Mahadev represents eternal truth and righteousness, we expect all parties to honor these terms with integrity and good faith. Please read these terms carefully before using our services.

Acceptance of Terms

By accessing our website, using our services, or engaging with Mahadev Group in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.

If you do not agree with any part of these terms, you must not use our services or website. Your continued use constitutes ongoing acceptance of these terms.

Notification and Communication Consent

By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.

If you prefer not to receive such updates or marketing communications, you may opt out by contacting us at info@mahadevapp.in

Services Overview

Mahadev Group provides various business services including but not limited to:

  • Business Consulting: Strategic planning and operational guidance
  • Digital Solutions: Technology implementation and digital transformation
  • Management Services: Professional management and advisory services
  • Custom Solutions: Tailored services based on client requirements

All services are provided subject to availability and our professional discretion. We reserve the right to modify, suspend, or discontinue any service at any time with appropriate notice.

User Responsibilities and Conduct

Acceptable Use

You agree to use our services responsibly and in accordance with these terms. You must:

  • Provide accurate and truthful information when requested
  • Maintain the confidentiality of any login credentials
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations
  • Treat our staff and representatives with respect and professionalism

Prohibited Activities

You must not:

  • Use our services for any illegal or unauthorized purposes
  • Attempt to harm, disrupt, or compromise our systems or security
  • Share false, misleading, or defamatory information
  • Violate any third-party rights
  • Engage in any form of harassment or inappropriate behavior

Intellectual Property Rights

All content, materials, trademarks, logos, and intellectual property associated with Mahadev Group remain our exclusive property or that of our licensors. This includes but is not limited to:

  • Website content, design, and functionality
  • Proprietary methodologies and business processes
  • Software, applications, and digital tools
  • Marketing materials and communications
  • Reports, analyses, and deliverables created for clients

You may not reproduce, distribute, modify, or create derivative works without our explicit written permission.

Payment Terms and Refund Policy

Payment Obligations

For paid services:

  • All fees must be paid in accordance with the agreed payment schedule
  • Payments are due within the specified timeframe unless otherwise agreed
  • Late payments may incur additional charges as specified in service agreements
  • All prices are subject to applicable taxes and fees

Refund Policy

Refunds are handled on a case-by-case basis and may be provided at our discretion. Factors considered include:

  • The nature of the service and stage of completion
  • Circumstances leading to the refund request
  • Compliance with service terms and conditions
  • Time elapsed since service commencement

Service Availability and Performance

While we strive to provide consistent and reliable services, we cannot guarantee uninterrupted availability. Our services may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or system failures
  • Force majeure events beyond our control
  • Legal or regulatory requirements

We will make reasonable efforts to minimize disruptions and provide advance notice when possible.

Limitation of Liability

To the maximum extent permitted by law:

  • Mahadev Group shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability for any claims shall not exceed the amount paid by you for the specific service in question
  • We are not responsible for losses resulting from your failure to comply with these terms
  • Some jurisdictions may not allow certain liability exclusions, in which case our liability is limited to the minimum extent required by law

Confidentiality

We understand the importance of confidentiality in business relationships. We commit to:

  • Maintaining strict confidentiality of all client information
  • Using information solely for the purpose of providing our services
  • Implementing appropriate security measures to protect sensitive data
  • Not disclosing confidential information to third parties without consent

Similarly, we expect clients to maintain confidentiality regarding our proprietary methods, processes, and any sensitive information shared during our professional relationship.

Termination

Either party may terminate services under the following conditions:

Termination by You

  • You may discontinue services at any time with appropriate notice
  • Outstanding payments remain due upon termination
  • Confidentiality obligations survive termination

Termination by Us

  • We may terminate services for breach of these terms
  • We may suspend services for non-payment
  • We reserve the right to refuse service at our discretion

Dispute Resolution

In the spirit of dharma and peaceful resolution, we encourage addressing any disputes through direct communication first. If formal resolution is needed:

  • Disputes shall be governed by the laws of Punjab, India
  • Courts in Ludhiana, Punjab shall have exclusive jurisdiction
  • We prefer mediation and arbitration over litigation when possible
  • All disputes must be raised within a reasonable timeframe

Force Majeure

Neither party shall be liable for any failure or delay in performance under these terms due to circumstances beyond reasonable control, including but not limited to:

  • Natural disasters, pandemics, or public health emergencies
  • Government actions, regulations, or restrictions
  • Labor strikes, shortages, or disputes
  • Technology failures or cyber attacks
  • War, terrorism, or civil unrest

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting the updated terms on our website with a new effective date. We will make reasonable efforts to notify you of material changes through:

  • Email notifications to registered users
  • Prominent notices on our website
  • Direct communication for ongoing service agreements

Your continued use of our services after any changes constitutes acceptance of the modified terms.

Severability and Entire Agreement

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Mahadev Group.

📞 Questions About Terms? 📞

If you have any questions, concerns, or need clarification regarding these Terms and Conditions, please contact us:

Email: info@mahadevapp.in

Phone: +15816127359

Address: Rasia Complex, 2nd Floor, 3782, Model Town Road, Ludhiana, Punjab 141002, India

🙏 We are committed to serving you with transparency and divine guidance 🙏